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Responsible Gaming

Boomerang Bet Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be viewed as entertainment, not as a way to make money, solve financial problems or recover losses. This page provides practical information about setting boundaries, recognising warning signs and seeking support when gambling is no longer enjoyable or controlled.

Boomerang Bet Casino operates under a Curacao eGaming licence issued to SkyGrow Group Limitada. The platform employs SSL encryption and independent auditing to protect player data and transactions.

Gamble for entertainment, not income

Gambling involves risk. There is no guaranteed way to win, and the outcome of a game or bet is not affected by previous wins or losses. A winning result does not mean that another win is due, while a losing result does not make a win more likely. Each game or wager has its own outcome, and losses cannot reliably be recovered by continuing to play.

Before you gamble, decide how much time and money you are comfortable spending. Treat that amount as an entertainment expense, similar to the cost of another leisure activity. Only use money that is available after essential expenses such as housing, food, bills, education and other financial commitments have been paid.

  • Set a gambling budget before you start and avoid increasing it during play.
  • Set a time limit and take regular breaks away from gambling activities.
  • Never gamble with borrowed money, credit intended for essential expenses or money belonging to someone else.
  • Do not chase losses by increasing stakes or playing for longer than planned.
  • Avoid gambling when you are upset, stressed, tired, angry or affected by alcohol or other substances.
  • Remember that gambling outcomes are based on chance and cannot be controlled through a system or strategy.
  • Keep gambling separate from household budgets, savings and financial commitments.

A limit is most effective when it is decided calmly and followed consistently. If you find that a limit is difficult to maintain, consider taking a break or requesting a stronger restriction on your account.

Tools and account controls

Account controls can help you manage your gambling activity. Depending on the features available for your account, you may be able to set spending, deposit, loss or session limits, review your activity, take a temporary break or request account closure. Availability and the way controls operate may vary, so check the relevant account and help information before using them.

Choose limits before you play

Consider setting a daily, weekly or monthly limit that reflects what you can comfortably afford to lose. A limit should be based on your personal circumstances and not on an expectation of winning. If a limit is reached, do not attempt to bypass it by opening another account, using another person’s account or changing your budget.

Take a break when you need one

A temporary break can create space to review your habits and decide whether gambling remains suitable for you. During a break, avoid looking for alternative ways to continue gambling. You can also remove gambling applications, block promotional messages where possible and ask a trusted person to support your decision.

Consider self-exclusion

If you do not want to gamble, self-exclusion may be appropriate. Self-exclusion is a request to restrict or close access to gambling services for a chosen period or, where available, for an indefinite period. Contact the relevant support or account team through the available website channels to ask about the process. Do not create another account or use another person’s account during a self-exclusion period.

Account controls are intended to support your decisions, but they are not a substitute for professional help. If gambling is causing harm or you are struggling to stop, seek advice from an appropriately qualified support service as soon as possible.

Recognising when gambling may be causing harm

People can experience gambling harm in different ways. Financial difficulty is one possible sign, but harm can also affect relationships, work, study, physical health, sleep and emotional wellbeing. You do not need to wait until a serious problem develops before asking for help.

  • Spending more money or time gambling than you intended.
  • Thinking about gambling frequently or finding it difficult to focus on other activities.
  • Trying to hide gambling, account activity or losses from family, friends or colleagues.
  • Feeling restless, irritable or anxious when you cannot gamble.
  • Returning to gamble in an attempt to win back money that has been lost.
  • Borrowing money, selling possessions or missing payments because of gambling.
  • Using money set aside for rent, bills, food, savings or other necessities.
  • Arguing with people close to you because of gambling.
  • Missing work, study, appointments or responsibilities to gamble.
  • Feeling regret, shame, hopelessness or loss of control after gambling.
  • Continuing to gamble despite knowing that it is causing personal, financial or relationship problems.

If any of these signs feel familiar, stop gambling and speak with someone you trust. A qualified gambling support service can help you understand what is happening and discuss practical next steps. Support is available even if you are unsure whether your gambling is a problem.

Protect your account and personal finances

Keep your login details private and use only your own account. Do not allow another person to access your account, and do not use another person’s account. Review your transaction history and account activity regularly. If you notice activity that you do not recognise, contact the relevant support team through the website without delay.

Consider speaking openly with a trusted person about your gambling budget. If you are concerned about financial harm, contact a financial counsellor for independent guidance. Do not take out new credit or make important financial decisions in an attempt to recover gambling losses.

Support, age and safer participation

Gambling services are intended for adults who meet the applicable age and eligibility requirements. Do not allow children or other unauthorised people to use your account or devices for gambling. Keep passwords secure, use device security settings and supervise access to gambling websites where appropriate. If you share a device, log out after each session.

If someone in your household is affected by gambling, you can also seek help. Family members and friends may experience stress, financial pressure or relationship difficulties even when they do not gamble themselves. A support service can provide information about communication, boundaries, financial safety and available options.

Where to seek help

Players in Australia can seek confidential information and support from appropriate gambling counselling, financial counselling and mental health services. Look for services available in your state or territory through official Australian government or community organisation websites. If gambling has contributed to immediate danger, severe distress or thoughts of self-harm, contact emergency services or a crisis support service straight away.

Boomerang Bet Casino can provide information about the account controls and restrictions available through the website. However, website support cannot provide counselling, financial advice or medical advice. If you are concerned about your gambling, an independent professional support service is the right place to receive personal guidance.

  1. Pause your gambling activity.
  2. Review recent spending, time spent and account activity.
  3. Set a limit, request a break or ask about account closure.
  4. Tell a trusted person what is happening.
  5. Contact a qualified gambling or financial support service.
  6. Seek urgent help if you feel unsafe or unable to cope.

Responsible gambling is about making informed choices, maintaining control and recognising when additional support may be needed. If gambling stops being enjoyable or begins to affect your life, taking action early is an important step.